Customer service: +33 9 71 07 88 62 (Monday to Friday from 9am to 6pm, UTC+2) sav@edeal.store

Respect for privacy

http://betesapoil.com/ hereinafter referred to as "THE SITE".

THE SITE is committed to respecting the privacy of users on THE SITE. This Privacy Policy explains how we collect, store, and use your personal data when you browse or shop on THE SITE or provide us with personal data in any way. These rules apply regardless of how you access THE SITE and cover any technology or device used to access it.

 

This Policy tells you what personal data we collect, how we use your personal data and what rights you have to control how we use it.

 

In addition, under the RGPD :

Personal data" is any information about you that allows you to be identified, directly or indirectly.
The "processing of personal data" is any operation or set of operations applied to personal data.
We collect personal data either directly from you, usually through forms on THE SITE.

The Customer is informed that the collection of his/her Personal Data is necessary for the Ordering of the Products and/or the VIP Club Subscription and/or the Services as well as for their transmission to third parties for the purpose of delivering the Products. This Personal Data is collected solely for the execution of the Order and the GTC.

The Customer is hereby informed that he/she is obliged to provide the data listed below and that he/she may be prevented from fulfilling the Order and the GTC if he/she fails to provide such data.

Responsible for the processing of personal data :

The person responsible for processing Personal Data is DIGITAL ASSETS MANAGEMENT, a simplified joint stock company with a capital of 100 euros, whose registered office is located at 10 Avenue des Alouettes, 33320 Eysines, registered in the Bordeaux Trade and Companies Register under the number 843 938 085, sav@edeal.store, within the meaning of the French Data Protection Act and Regulation 2016/679 on the protection of personal data

Limitation of treatment :

Unless the Customer expressly agrees, his or her Personal Data will not be used for advertising or marketing purposes.

Collection of personal data :

The Personal Data that are collected on THE SITE are the following:

  • Ordering Products and/or VIP Club Membership :

When ordering Products and/or VIP Club Membership by the Customer: First name, Last name, Email address, Postal address, Telephone number.

  • Payment :

When paying for the Products and/or VIP Club Membership offered on THE SITE, the SITE records financial data relating to the Customer's bank account or credit card.

Recipients of personal data :

The Personal Data are used by D.A.M and its co-contractors for the execution of the Order and the GTC and to ensure the efficiency of the sale and delivery of the Products and/or Services.

The category(ies) of co-contractor(s) is (are) : The suppliers of the Products and the transport providers.

Duration of data retention

D.A.M will keep the data thus collected for a period of 5 years, covering the time of prescription of the applicable contractual civil liability.

Security and privacy

D.A.M implements organisational, technical, software and physical digital security measures to protect personal data against alteration, destruction and unauthorised access. However, it should be noted that the Internet is not a completely secure environment and D.A.M cannot guarantee the security of the transmission or storage of information on the Internet.

Enforcement of Client and user rights

In application of the regulations applicable to personal data, Clients and users of THE SITE have the following rights:

They can update or delete their data in the following ways:

They may delete their account by writing by post or e-mail to the Data Controller whose contact details are given above. They may exercise their right of access to know the Personal Data concerning them by writing by post or by e-mail to the Data Controller whose contact details are indicated above. If the Personal Data held by D.A.M. is inaccurate, they may request that the information be updated by writing by post or by e-mail to the Data Controller whose contact details are given above. They may request the deletion of their personal data, in accordance with the applicable data protection laws, by writing by post or by e-mail to the Data Controller whose contact details are given above. They may also request the portability of data held by D.A.M to another service provider.

Finally, they may object to the processing of their data by D.A.M. These rights, if they do not object to the purpose of the processing, may be exercised by sending a request by post or by e-mail to the Data Controller whose contact details are given above.

The Data Controller must provide a response within a maximum of one month. If the Customer's request is refused, reasons must be given.

The Customer is informed that in the event of refusal, he may lodge a complaint with the CNIL (3 place de Fontenoy, 75007 PARIS) or refer the matter to a judicial authority.

The customer may be asked to tick a box by which he agrees to receive informative and advertising e-mails from D.A.M. He will always have the possibility of withdrawing his agreement at any time by contacting D.A.M. whose contact details are given above or by following the unsubscribe link.

Do not call list :

If your telephone number is collected when creating your account or placing your Order, we inform you that your telephone details will only be used for the proper execution of your orders or to contact you in order to offer you new services. In accordance with the legal provisions, you are informed that you can, if you wish, register on the list of opposition to telephone solicitation. You can register free of charge on this list, which is compulsory for all professionals except those with whom you have already concluded a contract.

With regard to the data collected directly from you, certain information is essential for the execution of a contract between Edeal and you.

 

We collect personal data for the following purposes:

 

Order processing, where we collect data such as name, e-mail address, billing address, delivery address, telephone number, your product selection or payment information;
Responding to enquiries about our products or our brand;
Management of product reviews for which we need at least your email address;
Usability analysis on THE SITE using cookies or similar technologies that allow us to collect information about your online browsing, such as your browser type, the country code corresponding to your location, the pages on THE SITE you visited, the advertisements you clicked on or the products you searched for on THE SITE. THE SITE also uses a service that records mouse movements, mouse click locations, page scrolling and text entered into search forms on THE SITE.
All data collected in connection with the ergonomics of THE SITE are, however, statistical data on the actions and browsing patterns of our users, which do not allow you to be identified.

 

We are committed to treating all your personal information as confidential.

 

Because our customers' information is important to us and privacy is a primary concern, we do not share your personal information with third parties, except for the limited purposes specified below.

 

The Internet is a tool used in a global environment and using it to collect and process personal data involves the transmission of such data on an international scale. The data we collect from you may be transferred to and stored outside the European Economic Area ("EEA"), however, such data will in all circumstances be held in accordance with legal requirements for data protection and security.

en_GBEnglish